About Our Team

Natalie Caruso - Owner & Hair Stylist

Natalie Caruso is the founder and owner of the Little Shop Of Beauty. She is a full time hair stylist and a national educator for Jean Paul Mitchell Systems. Her passion for the beauty industry dates back to 1995...

At the young age of 4, Natalie joined miss all Canadian, a local beauty pageant. It was her parents hope that this new hobby would increase her self confidence, allowing her to find her voice. “I wasn’t always this loud and confident, I spent most of my childhood in silence, fearful of my own voice”. Unlike the other kids around her, Natalie struggled with her speech, diagnosed with a speech impediment, she feared communication with others. Beauty pageants were an outlet, a form of expression, if you will. Without the need to vocalize or form dialogue, Natalie transformed herself into a princess of her choosing with each pageant. Building her confidence through her growth she learned to find her voice. She sought therapy for her speech, received trophies for her talent show & was later crowned Miss All Canadian. “This industry shaped me. It allowed me to discover myself, to build the confidence and courage to look within and find my voice. I knew from that day on, I wanted to spend my whole life making others feel and look their very best, this is my life purpose”. This is where her story began...

In 2012, Natalie graduated from Cappa School Of Hairstyling in aesthetics. During her time at Cappa, she spent her evenings working in a local salon - gaining experience and knowledge, and learning from other individuals in the trade.

When she became fully licensed in 2013 and took on clients of her own, she began to realize that things in this industry needed to change. From work place acceptance to welcoming guests and celebrating their individuality. This is where her dream of opening her own salon came to be. With hard work and continuous dedication, Natalie founded the Little Shop Of Beauty in 2016, at the age of 23. Honouring her wishes for change, she challenged the industry by opening the 1st gender neutral, cruelty-free, vegan friendly, safe space salon in the region. “Gender neutral means denoting a word or expression that cannot be taken to refer to one gender only. In this industry, our service menu are generally priced based off of gender (female & male).” Natalie believes that each guest should be treated with equal amount of respect and acceptance & receive a service dedicated to their own individuality. It is not male haircut nor woman haircut - it is a haircut. Natalie’s prices quote each guest by their length and thickness, rather than gender.

In 2018, her wildest dreams came true. She became a licensed national educator for Jean Paul Mitchell Systems. When she isn’t making magic behind the chair, she is traveling throughout Ontario educating other salons and individuals of the trade. “I’ve always wanted to teach. I’ve had so many amazing mentors in my life that have shaped me, helped improve my growth and inspired me to find the best in myself. I’ve always wanted to be that person for someone. And it’s no secret that knowledge is power, and what good is power if it can’t be shared.”

JPMS is a hair care product line designed for professionals. It is eco conscious, cruelty-free & vegan friendly. Natalie has been Vegan since 2013, and feels so fortunate to be a part of a company whose morals are aligned with hers and those on her team. Little Shop Of Beauty is proudly a Paul Mitchell focus salon - each product line was designed with purpose, keeping the importance of reducing carbon footprints at the for front. For example: Paul Mitchell Tea Tree is committed to planting one million trees by the end of 2022. This means every bottle you buy or product you purchase from this line can plant a tree anywhere in the world of your choosing. This is just one of the many reasons that encompasses the wholesomeness of the Little Shop Of Beauty & their team.

Natalie has a wide range of services she offers on her menu with many credentials and certifications that are updated often - as she loves to “never stop learning!” She is an extension specialist, a blonding master, colour correction expert & a fashion colour lover! And this is just scratching the surface - with years of experience working with various types of hair, Natalie loves alternating between her shears and razor cutting skills to suit each guests needs.

“Bring on the big transformations!” she says. “There is no greater feeling than turning the chair around and seeing with your own eyes just how much your hard work has paid off. Making an impact in someone’s life, seeing the smile on their faces, witnessing that extra pep in their step type of confidence as they leave the salon…that my dears...is what this is all about.“

  @natcaruso 


Cristina F. Umbrello - Hair Stylist, Make-Up/Cosmetics

Cristina has been working in the industry for 8 years. She has been working with Paul Mitchell for the last 4 years, and is the newest member of Little Shop Of Beauty!

Graduated from Niagara College from the hairstyling program, Cristina specializes in colours from rich browns, fresh blondes and all types of fashion colours. Trained in different types of extensions, Sugarbridging (hair removal) and hair smoothing treatments. Bringing dull hair back to life is a passion that she has always had. Seeing how a colour and cut can make people feel so great about themselves has always been rewarding.

Paul Mitchell has always been a favourite product line for Cristina since they are cruelty free, give back to the environment and have been reducing their carbon footprint. They have always been in line with her morals and ethical values which has been important in finding the proper colour line and salon to work with.

Working with a new team has been very rewarding since Little Shop Of Beauty is accepting of ALL people, totally vegan and cruelty-free. They share the same values as Cristina, as she has been Vegan for 4 years, and are 100% supportive of each other!

The opportunity to be a part of the Little Shop Of Beauty team has been an amazing experience. It has really allowed her to be her true self and explore how much more she can do!

  @kingc.hair


Jade Conway Microblading Technician

Since September of 2019, Jade Conway has been the sole provider of microblading services at the Little Shop of Beauty. From a young age, Jade had aspired to work in the beauty industry due to her love for helping others. This drive led her to enter into health services while shortly after exploring the world of permanent makeup as well. Coming from a foundation in medical science, she adapted her precision and disciplined work ethic acquired in her lab technician job to create the success she has built as a microblading specialist.

With an enormous passion for beauty, Jade is a dedicated microblading technician that enables her clients to achieve the eyebrow enhancement they’ve always wanted. She does this through thoroughly consulting their candidacy, their brow preferences, and by taking the time needed to map an outline the client is 100% confident in before executing the microblading procedure (approx. 4 hours per appointment!). By doing this, Jade hinders any pre-procedural anxiety and allows clients to feel at ease and ready to embark on the journey of perfect eyebrows!

As a permanent makeup artist, Jade believes it is vital to create the vision that is unique to each client in order to bring it to life. She respects individuality and aims to empower each person by bringing their vision to reality. By doing this, she stands by Little Shop of Beauty’s gender neutral values to create a safe space that welcomes any and all clients open to her service.

Throughout her journey as microblading technician, Jade has worked with all skin types and tones, and believes that brow enhancement is possible for each person. Alongside this, Jade has resolved particular issues that inhibit hair growth such as scar tissue and post-chemotherapeutic skin damage that occurs to hair follicles. With her experience, devotion to her craft, love for her guests and her job, Jade is the technician to trust with your brow transforming journey.

 @jadesbladetechniques


Tiana Morocco - Lash Extension Technician

To all our beautiful lash babes out there - this is Tiana, and she is a Certified Eyelash Technician. She is educated in natural lash care, extension care as well as eyelash lifts and tints. She has been part of the team at Little Shop of Beauty for two years. Tiana found her passion for lashes, after getting them done for 5+ years herself, and seeing how truly confident and beautiful a set of eyelashes could make her feel. She wanted to give other people that same feeling.

She truly believes in enhancing the natural beauty of your lashes without causing damage to them or their growth cycle. She has been Vegan for over 2 years, and takes those beliefs to the workplace using only vegan and cruelty-free products. Tiana is so proud to be working in such an inclusive and accepting environment, she looks up to her co-workers and is always learning and growing as an eyelash technician and as a person at Little Shop of Beauty.

  @teees.lashes